FAQ

Q: Which Certificates / Qualifications does Bybokare have?

A: CE, FDA, ISO.

Q: Which Advantages does Bybokare have?

A: Cost control Strict Quality control Stable Supply Chains Instant Customer service.

Q:Can I have a sample order?

A:Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.

Q: How fast is delivery?

A:For standard items, samples ship within 3–5 days. Production orders: 30-45 days depending on quantity.

Q:How can I place an order?

A:Step 1, please tell us what model and quantity you need;

Step 2, then we will make a PI for you to confirm the order details;

Step 3,  when we confirmed everything, can arrange the payment;

Step 4, finally we deliver the goods within the stipulated time.

Q: Is OEM available?

A: Yes, OEM can be made. From the idea of virtual proof to real samples, customization is always available.(Certain product details may require you to send us a sample for confirmation.)

Q: What is your order quantity (MOQ)?

A: The MOQ depends on the product value.

Q:Can you ship the goods if l cannot handle customs clearance?

A:Yes, we provide DDP (Delivered Duty Paid) door-to-door service for countries/regions except Brazil and South Africa. This means you don’t need to worry about customs clearance or tariffs.

Q:How do you ship the goods and how long does it take to arrive?

A:We usually ship by DHL, UPS, FedEx,EMS or TNT. It usually takes 3-7 days to arrive.

Q: Which countries or regions do you export to?

A: We export to more than 70 countries across North America, South America, Europe, Asia, Africa, and Oceania.
Major markets include the United States,Canada ,United Kingdom,France,Sweden,Brazil,Thailand,Australia, United Arab Emirates, South Africa, and many more.

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